SPECIFIED COMMERCIAL TRANSACTION LAW
Display based on Specified Commercial Transaction Law
About THE STORE BY MAIDEN
distributor
MAIDEN COMPANY Co., Ltd.
Sales manager name
Ryohei Takahashi
Distributor's address
Jingu, Shibuya Ward, Tokyo 2-19-16U-BASE2F
Distributor contact
Email address: thestore@maiden.jp Phone number: 03-5410-1777
consumption tax
In addition to the product price, you will be required to pay the consumption tax.
postage
Nationwide uniform 880 yen (tax included)
Free shipping for orders over 16,500 yen (tax included) per destination
Delivery company
Yamato Transport * We cannot accept the designation of the delivery company.
send
We do not ship on Saturdays, Sundays, holidays, or our company's holidays.
Application expiration date
We will do it within 7 days after your order. If payment is not made within 7 days after placing an order, it will be assumed that there is no intention to purchase, and the order will be automatically cancelled.
Defective product
We will replace or repair any initial defects that occur within 7 days from the date of arrival of the product.
Delivery time
After receiving your order, we will deliver it within 7 days. If there is a delay due to unfavorable weather, delivery company's convenience, or any other reason, we will notify you by e-mail.
About payment method
credit card payment
Online credit card payment is possible.
Payment method: Lump sum only Accepted card companies: VISA, MASTER
Credit card payment - SB payment
Online credit card payment is possible.
Payment method: Lump sum payment/payment in installments Accepted card companies: VISA, MASTER, JCB, AMEX, DINERS
Amazon Pay
You can pay with your Amazon account on your PC or smartphone, so you can easily and safely shop without hassle. If you have an Amazon account, there is no need to enter troublesome information. You can shop using the registered delivery address information and credit card information.
Rakuten PAY
You can easily pay with the credit card information registered in your Rakuten member ID and earn points.
Payment can be completed "simple", "safe" and "advantageous" by eliminating the need to enter credit card information.
PAYPAY
PayPay is a mobile money transfer and payment service. After charging, you can easily pay with your smartphone.
About returns
Please be sure to check that there are no defects on the product. In the unlikely event that there is a defect in the product or if there is a difference from the ordered product, please contact us within 7 days after the product arrives. We will replace the product at our expense. If the product cannot be exchanged because it is sold out, discontinued, or limited, we will refund the product price and cash-on-delivery fee after returning the product at our expense.
We cannot accept any returns of products due to customer convenience.
Also, please note that we cannot accept returns or exchanges in the following cases.
・Products that have been used by the customer for more than 8 days ・Products that have been damaged or soiled by the customer ・Products that have been processed or repaired by the customer If accessories are defaced, damaged or lost
All of the products we handle have cleared the manufacturer's quality standards and have also met the inspection standards of domestic authorized distributors.
*Revised on December 14, 2022